Signs of a hidden water leak include unexplained increases in your water bill, the sound of running water when no taps are on, damp or discoloured patches on walls or ceilings, musty odours, or drops in water pressure. If you notice any of these signs, it's best to call a licensed plumber to locate and repair the leak before it causes further damage.

First, locate and turn off the main water shut-off valve to prevent further water damage. This is usually found near your water meter or where the main line enters your home. Then, call our emergency plumbing line immediately. While you wait, try to contain any water with towels or buckets and turn off your hot water system if the leak involves hot water.

Drains commonly become blocked due to a build-up of hair, soap scum, grease, food scraps, or foreign objects. To prevent blockages, use drain strainers, avoid pouring cooking oil down the sink, run hot water after each use, and schedule regular professional drain cleaning. Never flush wipes, sanitary products, or excessive toilet paper.

We recommend having your hot water system inspected and serviced every 2-3 years to ensure it's operating efficiently and safely. Regular maintenance can extend the life of your system, reduce energy costs, and help identify potential issues before they become expensive repairs.

Yes, we offer same-day service for most plumbing issues throughout our service area. For emergencies such as burst pipes, major leaks, or blocked drains, we provide 24/7 call-out services. Contact us and we'll dispatch a licensed plumber to your location as quickly as possible.